Fire Protection Publications is a mission-driven, values-based organization dedicated to the production of high-quality educational content for the international community of firefighters and first responders. As a Sales Associate, you will serve as a training and product specialist for IFSTA/FPP customers in assigned territory.
This position is based on the Oklahoma State University campus in Stillwater, OK. It is an office-based position; remote and hybrid work are not currently an option for this role.
Major Responsibilities:
As a Sales Associate, you will:
- Be primary point of contact for customers and provide training, information, support, and recommendations on IFSTA/FPP print and electronic products.
- Work to establish and maintain relationships with end users.
- Demonstrate and assist customers in the development of custom online learning courses using IFSTA/FPP’s proprietary learning management system.
- Train customers in the use of IFSTA/FPP electronic products.
- Represent the organization at local, state, national, and international trade shows and conferences.
- Prepare and deliver product presentations and demonstrations for diverse audiences.
- Work with customers during the purchase process to provide quotes, answer questions, and process orders.
- Develop and implement an annual sales and marketing plan for assigned territory.
- Assist in researching market conditions in local, regional, or national areas to determine potential growth opportunities.
- Gather information on competitors’ comparable products and their prices, sales, and methods of marketing and distribution.
- Document and provide customer feedback to assist in product improvement and development.
- Frequent night and weekend work including overnight travel will be required based on customer and organizational needs.
- Flexible office hours may be required depending on assigned territory.
- Due to communication expectations of the position, the incumbent will be required to maintain cellular or other electronic communication device.
- Extensive travel is required for this position.
- After the probationary period, incumbent may be eligible for remote work location following one year of successful performance.
- This position requires the physical ability to occasionally lift in excess of 50 pounds.
Position Details:
- Full-time position
- Compensation for this position will be based on the work experience, skills and abilities the selected candidate brings to the position.
- Comprehensive benefits packages including health, retirement, wellness programs, and more. Learn more: OSU Employee Benefits
Together, we work hard to bring our organizational values to life. If you have a knack for service, quality, integrity, collaboration, please don’t hesitate to apply. View our Mission and Values here.
For Additional information on this position, please see our job listings at: ifsta.org
Required Qualifications:
- Associate's Degree
- Four years experience in Fire and Emergency Services, Sales, Marketing, or related field.
- Post-secondary education may substitute for years of experience.
- As a general guideline, 1 year of full-time experience equals 1 year of post-secondary education.
Required Certifications:
- Firefighter I (or equivalent) or Paramedic, Fire Instructor I (or equivalent), Driver’s License.
Required Skills, Proficiencies and Knowledge:
- Knowledge of principles and methods involved in emergency services training and program delivery (including online training).
- Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.
- Applicants should be adaptable, responsive, flexible, creative, goal-oriented, organized, and ethical.
Preferred Qualifications:
Preferred Degree
- Bachelor's Degree
Preferred Field of Study:
- Fire Science, Fire Protection, Fire Admin, Edu, Business, Sales, Marketing, or related
Preferred Skills, Proficiencies, and Knowledge:
- Experience in system administration and troubleshooting
- Experience in software deployment, including testing, installing, and implementing software
- Experience with xTuple ERP system
- Experience with Google Workspaces
- Experience with PostgreSQL
- Experience with Tableau interactive data visualization software
- Experience with Drupal, Nginx, Suse
- Demonstrated ability to manage and work with vendors and contractors
Preferred Certifications
Preferred Certifications:
- Firefighter II, Fire Instructor II, Fire Officer I, Fire Officer II, Hazardous Materials Technician, EMT or Paramedic
Compensation:
Compensation for this position will be based on the work experience, skills and abilities the selected candidate brings to the position. The current hiring range for Oklahoma State University is $42,600 - $57,625 annually.
Oklahoma State University is an Affirmative Action/Equal Opportunity/E-verify employer committed to diversity and all qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, disability or protected veteran status. OSU is a VEVRAA Federal Contractor and desires priority referrals of protected veterans for its openings.
