Essentials of Fire Department Customer Service, 1st Edition

Essentials of Fire Department Customer Service, 1st Edition

Price: 
$35.50
ISBN: 
978-0-87939-127-0
IFSTA Item #: 
35918

By Alan Brunacini>

Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the fire service. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.

  • Publisher: Fire Protection Publications
  • ISBN: 978-0-87939-127-0
  • Edition: 1st Edition
  • Year: 1996
  • Pages: 131
  • IFSTA Item Number: 35918

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